![]() OS-specific details on Clear and Reset passcode commands are provided in the table below. Note: Passcode set by users can not be removed or reset from Samsung devices running Android 9.0 or above, enrolled via invite. For Win 8.1 devices, a one-time passcode is set up, soon after which a new passcode has to be set up. When this command is executed on Windows devices with no passcode set up, a new passcode is set up on Win 10 devices. You can then choose to obtain the new passcode of a particular user's device by mail. In case of Windows devices, the new passcode is generated by the device itself. For Android devices, you can specify the new passcode to be set on the device and choose to send a notification mail to the user. This is applicable for Android and Windows devices. So, it is better to set a password which adheres to the associated passcode policy. If the new passcode does not meet the complexity criteria set for the device or if no passcode was set on the device (using device settings), the user is prompted to set a passcode as per the associated passcode policy. You can reset the passcode on the managed devices, using this command. This feature is not supported for Windows and Android running 11.0 or above. ![]() Clearing the passcode also clears the biometric-based passcodes in all iOS and Android devices (provisioned as Device Owner) except for Samsung devices running Android 5.0. However, the user is prompted to enter a new passcode if a passcode policy was previously associated with the device. This command clears the passcode completely. Also, the device is no longer managed by Mobile Device Manager Plus. The personal data on the device, is not be affected. In case of Windows devices and Android devices other than Knox, only profiles are removed and not the apps. are wiped in iOS, macOS and Knox devices. The device can be used again by just assigning new users.Īll the profiles and apps previously installed using Mobile Device Manager Plus. For other devices, the provisioning package is retained if Windows ICD enrollment is used. ![]() In case of Windows 10 devices (OS version 1809 and above), the enrollment can optionally be retained even after the data is wiped. This feature is supported for Android, iOS, macOS, ChromeOS and Windows. You can also wipe all the data from the device's SD card, for Knox devices. In case of Windows, this feature is supported only for phones.Īll the data in the device can be completely wiped, using this command. This feature is applicable for Android, iOS and Windows, with iOS requiring Lost Mode to be enabled for Remote Alarm to work. The alarm stops ringing only when the device is unlocked. It sounds an alarm even if the device is in silent mode. You can trigger an alarm on the mobile device if it is lost or stolen. So, scanning takes place only the next time, when the device interacts with the server. If Periodic communication mode is chosen, the scanning operation has a 60-minute communication interval with the server. This feature is supported for Android, iOS, Windows and ChromeOS. The scanning can be performed only when the device is connected to the internet. You can also view the installed apps and the restrictions imposed on the device. You can scan the enrolled mobile device to view details about the installed apps, blacklisted apps and restrictions imposed on the device, along with other device details. You can see the message displayed on the device as shown below. Enter the contact number and the message to be displayed on the locked screen of the mobile device.
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